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Aircall is a cloud phone system that gives teams scalable, trackable calling built for outbound and support. Provision local numbers in minutes, set IVR, ring groups, and business hours; click-to-call from the browser, power-dial lists, tag/disposition calls, and auto-log to your CRM.
Route, warm transfer, conference, and record; coach with whisper/barge. Track call volume, connection rate, talk time, first-response, SLAs, and outcomes via live dashboards.
It integrates with Salesforce, HubSpot, Pipedrive, Zendesk, Intercom, and automation tools (n8n/Zapier/Make) through native apps and webhooks.
For modern recruitment, use it to scale candidate screening, coordinate hiring-manager callbacks, route inbound role enquiries, push notes to your ATS/CRM, auto-create tasks after missed calls, and centralise interview hotlines—while reliability, compliance, and number reputation are handled behind the scenes.
Aircall sits as your real-time voice layer alongside email and chat in the outreach stack.
Throughout heavy testing of a vast number of VOIP providers including legacy systems like Microsoft, Aircall stood out as the highest quality, simplest to implement but with all the functionality you require.
Aircall can be configured to talk to your CRM system and specifically Monday.com for data analysis as well as recently upgrading to provide AI voice assistance.